Conflict Resolution Assignment

Finally they do the same job therefore there s a possibility of workplace competition causing conflict. Although the most obvious sign of the conflict is the argument between the colleagues there may have been signs before this. Unfortunately there is not enough background information given about the history, however it could be speculated that someone could have left the role before John and therefore was unhappy in their role and relationships at work. I would hope as a manager would have been able to identify and resolve this conflict before it got to this stage.However the role might also be new, if this is the case Mike eight be used to working on his own and therefore might feel he does not need any help. This could have included a meeting that turns into a stand- off or angry emails to each other. However due to Mikes personality the conflict could have been harder to discover – for example, Mike have withdrawn from contact with John however from John perspective this i s normal behavior from Mike. Any change from normal behavior could be a sign of conflict or an issue therefore would consider this as a sign.Sign of conflict ;When John finally appears, Mike tells him he's not going to cover for IM anymore and there is an argument. The cost of this conflict might already be taking place through a loss of productively, motivation and them not willing to work for each other. John stating ‘Just do your Job' could be a sign this is already hipping. Dealing with employee conflict in a timely manner is important to maintaining a healthy work environment preventing the situation getting worse resulting in staff sickness or even one member of staff leaving.By spotting signs of conflict early, you have a better chance of identifying the cause, reaching an agreement, resolving the conflict. It is important to deal with the situation rather than the person, be a calming presence and that you try to build mutual respect and understanding between Mike and John. Being courteous to each of them and remain constructive. Sometimes it might be better to speak to them individually to get the facts before exploring the options together and negotiate how they are to work together.Through this process active listening is important to understand both Johns and Mikes position as well as them understanding each others. My role would be to Restate, paraphrase, summarize. This verbal approach is called the â€Å"Interest-Based Relational (FIR) Approach†. This will be particularly important in John and Mike's situation because it respects individual differences and focuses on the mutual problem rather than the person. It is important look at the circumstances, and think about the style that may be appropriate.Then use a process to resolve the conflict. The Thomas-Killing Conflict Resolution model could be used to do this. It is important understand a person's natural style. From the information in the narrative John is likely to take a compe ting approach this is assertive and uncooperative an individual pursues his own concerns at the other person's expense. This approach is unlikely to be effective for John to use because it is a power-oriented mode where John holds no rank. However it is an approach that could take as a middle manager with supervision responsibilities.This is not an approach I would initially take, but could do if other methods fail. The other approach could be to be accommodating, the individual neglects his own concerns to satisfy the concerns of the other person. If any of the party did this it is not likely to resolve the issue. The accommodating party might feel the situation has not been dealt with and the conflict still remain. Mike had been Avoiding the issue for a while which had caused anger to build up and the argument to erupt.If took the same approach due to the differences in value and personalities they are not likely to resolve the issue themselves and the problem is not likely to go away. A more appropriate approach might be to collaborate to work with others to find a solution that fully satisfies their concerns. For example Fijian arrives late John might agree to stay on later. The final option could be to compromise. For example an agreement might be made where John arriving 5 minutes late is not an issue, but John might agree not to arrive 20 minutes late.Thus finding a middle ground. Having an open discussion with Mike and John might help identify other problems that need to be resolved, but also promote understanding and motivate them to work more efficiently. It is important to keep a close eye on the situation including having formal one to one meetings, receiving feedback from other employees, but also ensuing they value each other's difference to the extent they can work with each other threaten to improve the work environment and the performance of the business.

Movers & Shakers

Movers and Shakers in Education The Common School Movement (1830 – 1865) The common school movement advocated for a greater role by the government in children’s education. To this end, Horace Mann was a staunch advocate for the common schools (Kaestle 2). Horace Mann believed that the social coexistence and political stability was dependent on achieving universal education. Consequently, he lobbied the state to embrace ‘nonsectarian’ common schools for the admittance of all children. To this effect, Mann argued that it was civic and religious duty for the government to support common schools.Moreover, Mann believed that teachers were in need of a formal education system beyond High School. Consequently, Mann was joined by other lobbyist for common schools such as Catherine Beecher. However, it is critical to mention that resistance to the common schools was evident from Roman Catholic adherents. To this effect, the opponent believed that nonsectarian common schools were against the precincts of Catholicism. However, the first common school was established in Massachusetts in 1839 following compromise and political consensus.By the latter period of the 19th century, other states adopted common schools policies that evolved to what the contemporary public schools system. John Dewey (1916) John Dewey was epitomized as a prominent American philosopher and educational revolutionary whose ideologies contributed to reform in the social and education sector. In reference to education, Dewey is best known for his philosophies in education. To this end, John Dewey theorized education as the process of developing an individual’s capacities to which the person gains control over his/her environment and consequently fulfil his/her potential (Novak).Consequently, John Dewey formulated four aims of education. Foremost, he believed that education is life whereby life itself was epitomized by education. Moreover, education is life was whereby t he learner was focused on the present scenario and not the future. Secondly, Dewey believed that education is experience. Consequently, he explained that education should be based in experience since it develops a new insight in the learner and replaces old experience. Third, Dewey believed that education was centred on the development of social efficiency.To this end, he envisaged the school as a social institution designed to replicate the realities of the outer world. Fourth, Dewey believed that theory and practice should be conjoined in education. Consequently, thoughts or words should be precincts of teaching and learning. Moreover, Dewey envisioned a method of teaching through direct experience. This was whereby teaching was based on activities in direct connection with the child’s life. Evidently, John Dewey’s theory of experiential learning and child centred social theory contributed to the development of contemporary education practices in the 21st century.Con sequently, his education philosophies marked a shift from lecture based learning processes. The Case of Brown v. Board of Education  (1954, 1955) The case involved the pertinent issue of racial segregation in public learning institutions. To this end, the National Association for the Advancement of Colored People (NAACP) and Thurgood Marshal led a judicial campaign against the racial segregation of learners at school (â€Å"History of Brown v. Board of Education. â€Å"). The Brown vs. Board of Education was a consortium of five cases involving Briggs vs. Elliot, Gebhart vs. Ethel, Brown vs.Board of Education of Topeka, Davis vs. Board of Education of Prince Edward County (VA) and Boiling vs. Sharpe(â€Å"History of Brown v. Board of Education. â€Å"). The facts underlying each case were divergent but were all connected based on the legality of government-sponsored segregation of students in public schools. Initially, the U. S District Court had favoured the school boards in its judgment. Consequently, the plaintiffs launched an appeal in the Supreme Court of U. S. Thus, in the hearing of the cases in 1952, all the five of them were collectively referred to as the Brown vs.Board of Education. While arguing against the case, the plaintiff counsel stated that segregation of black and white students fuelled inequality, and went against the ‘equal protection clause’ stipulated in the United State’s Fourteenth Amendment constitution. Moreover, the plaintiff cited Kenneth Clark’s social scientific research that discovered segregation school polices imposed an inferiority complex among black children. In the ruling presided over by Chief justice Warren in 1954, the court ruled in favour of the plaintiff.Consequently, the court concluded that the doctrine of ‘separate but equal’ was unconstitutional and that segregation of students was inherently unequal. On May 31 1995, the Supreme Court ordered and expedient and speedy process of desegregation of all public schools. However, the desegregation process dragged on for over 20 years. Despite this, the Brown vs. Board of Education set the precedent for an equal and racially transformation of the American education sector. No Child Left Behind Act (NCLB) of 2002The No child left behind act was officially signed into law on 8th January 2002 (American Speech Language Hearing Association). Its fundamental precinct was based on the notion that every child can learn. Moreover, it envisioned a future whereby all children will achieve proficiency in learning. In addition, the ‘No Child Left Behind Act ‘is an elaborate blueprint for reforming schools, empowering parents and transformational change in school culture. Towards the goal of improving educational standards for all children, the act incorporates all students in public schools.To this end, it is inclusive of all children irrespective of those disabilities. Moreover, it applies to children w ith behavioural dysfunctions, immigrant children, minority kids as well as those learning English as Second Language. The law came into force following increasing growing concern about the declining standards of education. Evidently, the former President, George. W. Bush recognized that segregation in reference to the disadvantaged children in schools was prevalent as well as inadequate standards of measuring progress of students.In seeking to increase the parents’ role in the child, the Act recognized the need for holding school’s accountable in performance standards. Consequently, the act empowers parents with the right to know whether their children are making sufficient academic progress. In reference to the teacher, the Act demands for highly qualified personnel in the respective subjects. It equally calls for use of validated research driven instruction manuals. Furthermore, the acts seeks to increase accountability through formulation of Adequate Yearly Progress (AYP) for states.To this end, Adequate Yearly Progress stipulates the minimum benchmark of improvement required by school districts yearly. As a result, the NCLB Act has set the precedent of improving education for children through the collaborative efforts of parents, schools districts and teachers. References American Speech Language Hearing Association ASHA. 2012. â€Å"No Child Left Behind Act (NCLB). Retrieved from http://www. asha. org/advocacy/federal/nclb/exec-summary. htm. Kaestle, C. F. , & Foner, E. (1983). Pillars of the republic: Common schools and American society, 1780-1860.New York: Hill and Wang. Print. Novak, George. 1960. â€Å"John Dewey’s Theories of Education. † International Socialist Review, Vol. 21, No. 1, Winter 1960. Retrieved from http://www. marxists. org/archive/novack/index. htm United States Courts. 2012. â€Å"History of Brown v. Board of Education. â€Å". Retrieved from //www. uscourts. gov/EducationalResources/ConstitutionResourc es/LegalLandmarks/HistoryOfBrownVBoardOfEducation. aspx. xtimeline. 2009. â€Å"American Education: From Revolution to the Twentieth Century. † Famento. Retrieved from www. xtimeline. com/evt/view. aspx? id=637932.

The Greek Mythology

Greek Mythology is a group of teachings and myths that were originated by the ancient Greeks, when they were trying to understand the origin of things in the sky and on earth. This myth was a big part of the religion of the Greeks. Hesiod offers the theogony, which tells of the dealings with the creation of the world, and the origin of the gods, titans, and giants. Athena, also called Athene, was a goddess of many things like wisdom, and courage. She was born to Zeus and Metis in Mount Olympus. She was fully grown and wearing armor from head to toe. Athena is said to be a pre-Hellenic goddess that was taken by the Greeks. Her story shows that the people were looking for closure over wisdom and war during this time. This myth seeks to explain some countless inventions. She has a major influence on today's culture. For instance, her helmet is featured on the crest of West Point Academy, as well as represented the first branch of the United States Army just for women. Although there are many different stories of how Athena came to be, most known one is that Zeus swallowed Metis and Athena sprang from his head. Because she is the goddess of many things, Athena is featured on many modern crests, was praised by the Greeks in their time, and was supposedly the origin of many great inventions. Although classical Greek culture was during the period of the 4th and 5th centuries, ancient Greek culture and myths are tremendously influential in many aspects like, language, politic, educational system, philosophy, science, the arts, and the gods. For instance, our country is a democracy. Democracy is said to originate from Greece. Not only that, we use the gods and goddesses in our everyday life. Athena's helmet is featured on the West Point Military Academy crest. Her head is represented on the first branch of the United States Army that is for women. Hellenic polytheists worship the Greek gods, olympians, nature divinities, underworld deities, and heroes. Hellenic religion is any systems of beliefs and practices of the ancient Greeks during the Hellenic period and the Roman Empire. Religion was very important to the Greeks because they believed that religion would make their lives better. This Hellenistic world was made after conquest that went from India to Egypt and took about 20 to complete after Alexander the Great's death. (Hellenistic Culture) Athena was born to Zeus and Metis, at Mount Olympus, fully grown and wearing full armor from head to toe. Athena is said to be a pre-Hellenic goddess that was taken from kgjhjv by the Greeks. There are many different versions of how Athena came to be. Most say that Zeus and Metis conceived a baby girl. Before Metis gave birth, Mother Earth told Zeus that a child born to Metis would one day overthrow his throne. He became worried because that is the same thing he did to his own father. Zeus challenged her in a shapeshifting contest; she turned herself into a fly and taking the advice of Gaea and Uranus, Zeus swallowed her up. A few days later, he started to get dreadful headaches and asked his son, Hephaestus, to take an axe and crack his head open.(Temple)Some versions say that Palamon and Hermes helped Zeus give birth. Others regard her to be his daughter, but also as the daughter of Pallas, whom she killed later because he tried to desecrate her chastity. Another that was transplanted to Libya, says that she is the daughter of Poseidon and Tritonis. According to Athena, herodotus became enraged with her father and went to Zeus, who later stepped in as her father. These were regarded more as Hellenistic Myths (â€Å"Athene†) Athena was a goddess of many aspects like wisdom, courage, inspiration, civilization, law and justice, strategic warfare, mathematics, strength, strategy, the arts, crafts, and skill. She was the goddess of arts and crafts because of her spinning and weaving. She was the goddess of war and wisdom because she sprang from Zeus's head and she was a ruthless warrior. She was very strategic and skilled during warfare. She is often portrayed as the companion of heroes is the patron goddess of heroic endeavour. (â€Å"Athene†)Athena was featured in many heroic stories. One being, when she assisted Odysseus in his adventures. Odysseus and Athena were similar. He was the Greek King of Ithaca just as she was a great goddess. They had some of the same qualities. They were both nondiscriminatory, and clever. When it came to helping Odysseus in the Trojan War, she was there. Other gods didn't like that he was helping the Trojans. Most of all, she helped him on his way home, because he ran into many obstacles. He was imprisoned by Calypso then, when he escaped, he went sailing through storms, which later resulted in many shipwrecks. He then found himself in trouble with many other gods like, Poseidon and Polyphemus. Athena did not want to make the other gods angry, so she only offered Odysseus wisdom. When he returned safely to Ithaca, Athena helped him disguise as a beggar.(Temple) A less heroic story of Athena, is when she accidentally killed her friend, Pallas. As a young woman, Athena didn't quite fit in on Mount Olympus. So she went out to find a friend, Pallas. Her new friend was the daughter of Triton, the sea god. The often practiced their combat skills with each other. On time they were doing their session when Pallas took a fatal blow from Athena. Feeling sorrowful, Athena put a statue of Pallas near Zeus's throne Mount Olympus.(Temple) Athena has a major influence on today's culture; her helmet is featured on many things of the United States. One being the West Point Academy crest. Her helmet represents her wisdom, while her sword represents a warrior. The seal of California also features her head. It symbolizes the goddess of wisdom overlooking the scene. (Seal of California) The US Women Army Corps shows her head as their insignia. Athena is said to be the origin of many things that make up Greek culture. She made the statue of Pallas that sits near Zeus's throne. She helped many heros on adventures, like the one with Odysseus. She also has tremendous influence on modern culture. For instance, she is featured on the Seal of California, the U.S. Women's Army Corp, and the West Point crest. Its is clear that Athena is relevant in both ancient times and modern day culture. She is, many times, the symbol of power, wisdom, and valor. This is what makes her so influential in the world.

Factors of Stress among International Students in University of South Essay

Factors of Stress among International Students in University of South - Essay Example The universities in Western countries like UK, Australia, USA or Canada are considered as a hub of providing state of the art facilities to its students and educate them in a manner that they become more competitive in the employment arena as compared to students seeking education in their local national universities (Poyrazil et al., 2011). This is because of the low standards followed by local national universities or macroeconomic factors that have a direct impact on educational institutions weakening the education system. For this reason, Western universities attract thousands of international students who are looking for sophisticated knowledge management mechanisms and technologically driven education delivery systems. The international students’ population in the USA, UK, and Australia has increased greatly in the last two decades due to strength in purchasing power in emerging economies across the globe (Yan & Berliner, 2011). The trend of growth or an increase in the number of enrolment of international students in foreign universities reflects that the number of students is likely to continue to grow in the coming years (Eustace, 2007). It is evident that international students complete their studies in foreign countries with ease however, they still they need to cope up with challenges such as language barriers, cultural differences, and financial obstacles etc. These factors contribute to the overall feeling of being lost or left out that international students face when they move to another country for seeking education. In addition to these factors, another major hurdle is the lack of confidence amongst the international students, which stems from the differences in social interaction norms followed by the local students and international students (Sandhu & Asrabadi, 1994). On the whole, these stressors might become so severe that they start to affect international students’ academic and personal lives, which in return affect their e fforts to become part of the new cultural settings that they are not familiar with. As a result, the happiness level of being in a foreign country and alone reduces which contributes to the reduction in the morale and results in sadness or disappointment (Yeh & Inose, 2003). Considering this background, the current research work focuses on understanding whether or not international students experience stress en route to completing their studies in foreign countries.

Nursing Burnout Essay Example | Topics and Well Written Essays - 2750 words

Nursing Burnout - Essay Example Untoward reactions can come from feeling unsure or inadequate about how to act, the situation (feeling overcome or impotent), or the distressed person (distress invades the health care professional). Emotional involvement and empathy are the main causes of stress and burnout among nurses. If nurses become too involved with others' distress, they overload themselves emotionally and become ineffective (Johnston and Swanson 2004). If nurses avoid the distress of others by ignoring or belittling it, they are left with the feeling of not giving the attention and support that is expected. Some nurses feel helpless about how to be therapeutic with distressed persons. Others feel annoyed or irritated that clients or colleagues cannot solve their own problems. Thoughts about their own inadequacies, or judgments about the appropriateness of others' behavior, prevent nurses from acting in the best interests of the distressed person (Carroll and Arneson 2003). Four common events that can cause burnout are: loss of control, change, sense of threat, and unrealized expectations. When nurses face distressed clients, these are the issues. Remember that it is not the situation itself that causes problems, but our reaction to it. The teaching of communication skills implies that if we say the right thing, clients or colleagues will have an unpleasant experience. ... for another person's distress, to remain nonjudgmental so that they can convey appropriate compassion for the situation at hand, and to be clearheaded enough to act responsibly on behalf of the other person (Johnston and Swanson 2004). The literature abounds with documentation of the stressors nurses experience. Johnston and Swanson (2004) cite four main events responsible for workplace stress and conflict: multiple levels of authority, heterogeneity of personnel, work interdependence, and specialization. All four criteria apply to the nursing profession. As a nurse, an employee navigates several organizational structures to ensure client well-being: the nursing hierarchy; the medical hierarchy; and the agency's bureaucracy. To survive this organizational maze, a nurse needs effective interpersonal communication techniques and efficient management skills (Koller and Bertel 2006). Not only do nurses require a sound knowledge in their own area of expertise but, in order to be effective in helping clients, they need to know the role and functions of other health care professionals, how to communicate clearly with other members of the health care team, and how to coordinate work efforts of all these disciplines. The changing exposure to different personnel demands that a nurse quickly sizes up how to relate to colleagues effectively, adding one more stress to an already complex working environment (Koller and Bertel 2006). One of the most frequently cited sources of stress in nursing is the excessive workload demand, giving nurses the feeling that they are always in a hurry, as if in a race with time. These factors are overlaid by nurses' day-to-day encounters with distressing and anxiety-provoking situations, as well as insufficient resources in these times of health

ERP story Case Study Example | Topics and Well Written Essays - 1250 words

ERP story - Case Study Example Another big challenge was regarding the data definitions and standardization among the three member companies and their systems. The project should enable consistency in data. Also the data should be available to everyone on a real time basis unlike current situation. A big challenge was also identified in non-standardization of interfaces for different applications and companies. Similar interfaces were desired for all systems as a result of the project. This would enable rotation of employees and easier knowledge transition. A major desired characteristic of the project was to ensure that the accounting and financial systems of the 3 companies are in sync and there is minimal manual intervention and control. There is also a need to make the human resource management processes more efficient by realizing economies of scale and leverage the individual capabilities of the 3 companies to the advantage of the whole group. Another characteristic of the project would be to create a uniform sales and marketing environment for the 3 companies and to leverage the use of internet and social media. Jean Roberge has identified his challenges and characteristics in mainly 2 areas which are obviously very important. However, he seems to have neglected challenges in a very important area which is People Management. In such a huge ERP project, the implementation would change the entire way in which people are going to work. Therefore, the required change in the mindset of the people is a big challenge (Wong et. al.). Therefore, a desired characteristic of the project should be to have training and counseling sessions for people to enable a smooth transition. These sessions would also enable them to overcome their apprehensions regarding lay-offs and job-cuts. Another challenge which should be considered is data migration. Migration from old systems to new systems especially in case of huge historical data could be a big challenge and can take days or

Part of PR plan Assignment Example | Topics and Well Written Essays - 250 words

Part of PR plan - Assignment Example The organization is partially funded by the county’s department of health and human services, the administrative office of the courts and the governor’s office of the crime control and prevention. Approximately half of the operating budget is acquired through raising money from foundations, community organizations and corporate and individual contributions. The money however may not be sufficient as records show that approximately 570,000 children are removed from their homes each year and placed under foster care (Melanie, 2006). The organization should source funds from other organizations so as to be able to operate within their budget. They can get funds from organizations such as Chipotle to acquire charitable funds. This organization supports nonprofit organizations through a number of ways such as in restaurant fundraisers, donations in kind and through their scrip program (Moi, 2006). In restaurant fundraisers has been applied in schools. For instance there is a school that distributes students with a piece of paper that has an advert of a restaurant whereby parents are required to go and eat at least once after which they show the paper to the cashier who then channels the money to the school as donation (Gordon Averill, 2011). The organization can apply this strategy in its operation so as to raise funds to be able to sustain the operations. The organization can also purchase gift cards on discount from Chipotle and resale them to customers after which the difference can be used as donation to this organization (Melanie, 2006). Casa of Montgomery is eligible to apply for this programmes at Chipotle as their operations meet the requirements